Frequently asked questions

Shipping details

We ship within the UK and selected international destinations. Shipping costs and options are calculated at checkout.

Processing & Delivery

Orders are processed within 1–2 business days. UK delivery usually takes 4–7 business days, and international delivery 5–14 business days.

Returns & Exchanges

All sales are final. We do not accept returns, but we offer exchanges for items of the same value if they are unused and in their original condition. Please contact our support team within 14 days of delivery to arrange an exchange.